HRwisdom Blog – Page 2 – HR Industry Interviews

HR Industry Interviews

Interviews from the A Better HR Business podcast

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3 Free Performance Management Courses

Managing staff can be difficult for many people so today we’re sharing three free performance management courses that we’ve discovered.

Remember, the HRwisdom resources are found and shared for free thanks to the support of CurrencyFair – the best way to send money to another country (you’ll avoid unfair bank fees and dodgy exchange rates).

The Free Performance Management Courses

The three helpful online training courses have been produced by the Australian Government with the intention of improving the standards of workplace communication and productivity. Free Performance Management Courses

The courses are:

  1. Difficult Conversations At Work (Manager Version) – The course is described as follows: Most people enjoy good relationships at work. However, even in the best workplace, disagreements can occur. When this happens it’s best to address the issue early and talk about it with your staff. This course will help to prepare you for a difficult conversation in the workplace, and provide advice on how to handle the conversation well. Remember, if there is something wrong, most people would prefer to resolve it quickly so both of you can get on with the job.
  2. Difficult Conversations At Work (Staff Version) – The course is described as follows: Most people enjoy good relationships at work. However, even in the best workplace, disagreements can occur. When this happens it’s best to address the issue early and talk about it with your manager or supervisor. This course will help to prepare you for a difficult conversation in the workplace, and provide advice on how to handle the conversation well.
    Remember, if there is something wrong, most managers would prefer to resolve it quickly so both of you can get on with the job.
  3. Managing Performance As A Manager – The course is described as follows: Employees are a key part of running a successful business. As an employer, there are simple steps you can take to maximise the performance of your employees. This course will provide you with guidance on promoting good performance in your workplace, and addressing underperformance if it occurs. For specific advice and assistance contact your employer association or legal advisor. While there is no legislative obligation for workplace performance to be managed in a certain way, this course will give practical steps to help you get the best of out of your employees.

Best of luck with your staff management.

Please feel free to share this page with colleagues.

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Talent Management Tools and Templates

At HRwisdom we share a lot of excellent free staff management information and resources. Talent Management Tools and Templates

Some of these free resources include:

  • HRwisdom Employee Attraction & Retention Guide
  • How To Motivate Staff [Video]
  • Free E-Learning For Employers
  • Webinar on The 7 Things That Set High-Performing Organisations Apart
  • Good Interview Questions & Answers

We also share a very comprehensive Coaching Toolkit which contains over 50 pages of information and templates that any manager can use to run coaching sessions with their staff.

These resources can help you in areas such as:

  • Talent Management
  • Recruitment & Selection
  • Onboarding
  • Engagement
  • Development

Employee Turnover – Practical Tips To Keep It Low

In our earlier post (Employee Turnover – Time To Take It More Seriously?), we looked at some crucial reasons on why you should make retention a priority even in the time of economic downturn and hopefully, you are convinced by now. Employee Turnover - Practical Tips

In today’s post, HRwisdom goes a step further and shares with you a few employee turnover practical tips we found offered by Laura Kerekes to help with your employee retention.

Things You Can Do To Help Keep Your Best Employees

The following are two management practices that Laura suggests you follow to help retain key staff.

1. Be clear about your expectations and policies – then follow them. Inconsistency is a killer for employee satisfaction. Poor management practices like unclear rules and expectations and inconsistent application of established rules and policies have huge negative impact on employee satisfaction.

Check out the free HRwisdom Employee Attraction and Retention Guide.

These inconsistencies and mistakes leave employees with a sense of insecurity and make them wonder if the organisation they work at has a solid foundation. Also, on a side note, inconsistency is one of the various reasons why employees join or actively petition to form a union.

 

Buy Instant HR Kit Now

 

2. Communicate and show respect. Clear and open communication between management and staff is always the key strategy to retain your staff. Keep your employees informed about what is going on with business. You also need to actively seek their input and provide channels where they can voice their opinions.

There are new web survey sites and apps appearing all the time that can make it easy for you to get staff input and involvement into decision making. For instance, check out Vetter.

Showing respect to your staff is another key strategy. Avoid gossiping at all times (it’s ok – having discussions with other managers to improve a subordinate’s performance is not gossip). Nothing erodes trust and respect more than talking about someone behind their back. Your credibility as a leader vanishes when you talk about an employee’s faults openly with another person – your listener may wonder what you’re busy saying about them behind their back when they’re out of the room.

In contrast, a great way to show your respect to your staff is to follow up on their complaints, questions and concerns with genuine care. Don’t ignore them or treat their concerns as irrelevant.

Making an effort will definitely be noticed and appreciated.

The tips offer here make good business sense. By applying them in your business, you will surely begin making your organisation a great place to work where your best team members won’t want to leave.

To find out other retention tips, Laura’s full article here.

Free Employee Attraction and Retention Guide

While you’re here, feel free to check out the free HRwisdom Employee Attraction and Retention Guide – it is an excellent resource for any business.

In the comprehensive free guide, top management practitioners offer you their best employee attraction & retention advice.

Click here to download the Employee Attraction and Retention Guide.

Employee Turnover – Time To Take It More Seriously?

With an unstable global economy, people become more cautious when considering the option of changing jobs. So, you may think that keeping your staff is a relatively easy task. Even if they leave, it should be fairly easy to replace them. Employee Turnover

However, when the economy eventually recovers to full health, you may have inadvertently put your organisation in a bad position if you only deal with turnover at that time – ie. you could be shutting the gate once the horse has bolted.

Check out the free HRwisdom Employee Attraction and Retention Guide.

If you are still not sure about the importance of keeping the turnover rate low, then these excellent prompts we found by Suzanne Lucas may give you some further food for thought.

Reasons To Keep Staff Turnover Rate Low

The following suggestions were prompted by Suzanne’s insights about the issue of turnover and why every business should continue to take it seriously.

If you don’t have time to train and develop now, do you think you will have the time in the future? You may think that people with the good academic qualification and qualified skills are the best employees for the job. However, it is usually those who fit in the culture of the organisation and has good learning skills that are most valuable for your organisation. But it takes time and money to train these people up for the job.

If you’re not focused on developing and growing your staff now, you won’t have time to do it when they have the chance to work somewhere else once the economy is running at full speed.

 

Employee Turnover - Time To Take It More Seriously?

 

A bad economy means only the best can afford to leave. A bad economy doesn’t mean that organisations aren’t hiring, what it means is that they will only hire the best. Hence, if you’re not working hard to keep your employees, your best ones will find new jobs and leave.

The best way to find good candidates is through networking. When you hire, you’ll start by asking your current employees for referrals. You’ll only get good referrals if they feel it’s a great place to work. Think about the ‘BBQ effect’ – who would stand around at a BBQ at suggest to their friends that they should join their workplace if it’s a place that they don’t like?

If you want to make sure you have some good future candidates in your recruitment pipeline, you’ll need to keeping working on keeping your staff engaged and motivated.

If you are not putting in the effort to keep your best employees, you may find yourself in quite a predicament when the day comes that they start to walk out the door.

To find out more of Suzanne’s HR ideas, visit her website here.

Free Employee Attraction and Retention Guide

While you’re here, feel free to check out the free HRwisdom Employee Attraction and Retention Guide – it is an excellent resource for any business.

In the comprehensive free guide, top management practitioners offer you their best employee attraction & retention advice.

Click here to download the Employee Attraction and Retention Guide.

How To Connect HR & Marketing For Better Employer Branding

If you are in a business that wants to find and attract high quality people who may be at risk of choosing to go to your competitor – you need to consider the impact of your employer branding. Employer Branding

Today we’re sharing an interesting slideshare presentation which lists 27 best practice insights to help you with your employer branding.

Presentation On Employer Branding

Below is the Kelly Group’s presentation The Insider’s Guide To Employer Branding – 27 Employer Branding Best Practice Insights.

The presentation was built after a group of employer branding experts were brought together in one room and asked to come up with clear advice for other businesses. This group opened up and revealed their previous successes, mistakes and suggestions for the future.

Here’s how the report summarises the situation:

The employer brand has become fluid, responsive and an ever-changing conversation between organisations, employees, candidates, and the media. The new age of employer branding has created additional challenges and opportunities for HR and Marketing staff, as well as for leadership teams that want and need the best talent for their businesses. By understanding the current environment and trends in employer branding, HR, Marketing and leadership teams can learn to adapt their strategies to influence rather than control, and to guide rather than dictate.

If evolution is the only successful strategy, employer branding will continue to evolve, and it’s only just beginning.

If you think your colleagues would could benefit from some of these employer branding tips, share this presentation with them now.

Employee Termination: Drawing The Line

No one likes terminating staff. It is an outcome that employees hate to face and it’s an action that many employers hesitate to take.

Would you move to employee termination on the basis of abusing social media, taking frequent breaks, or missing too many days of work? They are probably not serious issues if they only happen once or twice but they deserve your attention if they occur on a regular basis.

employee termination

The big question is then how do you draw the line between giving your staff member a well deserved second chance verse getting them out of your organisation?

There is no easy answer but today HRwisdom shares with you some insights from Toddi Gutner, an award-winning journalist, writer and editor, about what actions you may take to keep the performance of your staff on track as well as help you to make a more informed decision of whether you should terminate a specific staff.

Click to get access to employment termination documents.

Drawing the line

Set expectations up front: You need to have clear policies and procedures about what employees can and cannot do. Specificity is the key. Argument occurs when you provide ways for ambiguity and questioning. Also, employees should be informed about exactly what is expected of them. This means that you want to focus on performance with quantifiable goals. With clear expectation, your employees perform better and you also have a better sense of where your staff are up to.

Hold employees accountable: once an employee knows the rules and is given fair warning, he or she must be held accountable. For example, if you have a policy that allows a maximum of four unexplained absences. You need to discuss with them about the issue the first time instead of the fourth time. This sends a clear message that you know they’re not at work — you care about them but that you need them to get the job done.

These actions can help you manage your employees’ performance as well as giving you a better idea of when termination should be considered.

To read the full article, go here.

Click to get access to employment termination documents.

Good HR Video On The Biggest Mistakes Made By Leaders

At HRwisdom we enjoy sharing good information and thought-provoking discussions. Good HR Video

Today we are sharing a good HR video from Harvard Business Publishing on the biggest mistakes made by leaders.

You may also like the follow videos too:

The Importance Of Staff Training (a very funny 40 second demonstration)

Excellent Presentation On What Motivates Employees & What Demotivates Employees

In the meantime, here’s the good HR video on the biggest mistakes made by leaders . . .

Good HR Video

Finally, if you’d like something short and sweet (not a video), you may like to take a look at this light-hearted HR policy development.

HRwisdom

The Importance Of Staff Training (Funny 40 Second Video Demonstration)

The Importance Of Staff Training (A Very Funny 40 Second Demonstration)

The first two steps to developing a high-performing work team are: Importance of Staff Training

  1. Hiring the right people for the right role, and
  2. Training and developing the people to help them succeed in their role.

In today’s HRwisdom Blog post, we are sharing a hilarious video demonstration of the need to hire the right people for the right role and on the importance of staff training.

Free Resources For HRwisdom Readers

Before we begin, don’t forget to see the current excellent free bonuses available to HRwisdom readers.

Click on one below (or both) . . .

  1. Free E-Learning Unit (choose one from a range of units).
  2. Free use of an online LMS system (Learning Management System).

Make sure you take advantage of these offers before they are removed. 

There are even more special bonuses available – see the HRwisdom home page.

Now, over to the short video which demonstrates the importance of staff training.

We had to share that one.

Importance Of Staff Training – Free Resources

Again, don’t forget to see the current excellent free bonuses only available to HRwisdom readers.

Click on one below (or both) . . .

  1. Free E-Learning Unit (choose one from a range of units).
  2. Free use of an online LMS system (Learning Management System).

Make sure you take advantage of these offers before they are removed.

HRwisdom

 

Controversial – Countries With The Best And Worse Management Practices

The Controversial List – The Countries With The Best & Worst Management Practices

Today we are looking at a controversial study which claims to have identify which countries have good managers and which have countries aren’t looking so good. Best and Worst Management Practices

Don’t forget to click here to collect your free staff management goodies while they are still available.

But before we see whether your country has the best or worst management practices, let’s take a quick look at what David James had to say in the Business Review magazine about Australian management:

[quote] Some Important Definitions . . . Managers: Long suffering martyrs who have had absolutely nothing to do with Australia’s sharp drop in productivity. The sun was in their eyes. They weren’t ready. The other side cheated (by being better). Unions: A bunch of wicked vampires who destroy quality management in Australia, despite inhabiting less than 20 per cent of the workforce. True, managers run 100 per cent of the workforce, but it is still unions’ fault. Obviously.[/quote]

The Best And Worst Management Practices

So back to the controversial management study

The study comes up with ten conclusions on management practices in different countries:

  1. Firms with “better” management practices tend to have better performance on a wide range of dimensions: they are larger, more productive, grow faster, and have higher survival rates.
  2. Management practices vary tremendously across firms and countries. Most of the difference in the average management score of a country is due to the size of the “long tail” of very badly managed firms. For example, relatively few U.S. firms are very badly managed, while Brazil and India have many firms in that category.
  3. Countries and firms specialize in different styles of management. For example, American firms score much higher than Swedish firms in incentives but are worse than Swedish firms in monitoring.
  4. Strong product market competition appears to boost average management practices through a combination of eliminating the tail of badly managed firms and pushing incumbents to improve their practices.
  5. Multinationals are generally well managed in every country. They also transplant their management styles abroad. For example, U.S. multinationals located in the United Kingdom are better at incentives and worse at monitoring than Swedish multinationals in the United Kingdom.
  6. Firms that export (but do not produce) overseas are better-managed than domestic non-exporters, but are worse-managed than multinationals.
  7. Inherited family-owned firms who appoint a family member (especially the eldest son) as chief executive officer are very badly managed on average. Click to tweet this finding.
  8. Government-owned firms are typically managed extremely badly.
  9. Firms with publicly quoted share prices or owned by private-equity firms are typically well managed.
  10. Firms that more intensively use human capital, as measured by more educated workers, tend to have much better management practices.
  11. At the country level, a relatively light touch in labor market regulation is associated with better use of incentives by management.

Before we show you the list and before you get a little hot under the collar, we should point out that the study was conducted by British academics.

The List Of Countries With The Best and Worst Management Practices

Don’t forget to click here to collect your free staff management goodies while they are still available.

The countries in the report are listed from best (at the top) to worst:

  1. United States
  2. Germany
  3. Sweden
  4. Japan
  5. Canada
  6. France
  7. Italy
  8. Great Britain
  9. Australia
  10. Northern Ireland
  11. Poland
  12. Republic of Ireland
  13. Portugal
  14. Brazil
  15. India
  16. China
  17. Greece

How did your country fare?

Don’t forget to click here to collect your free staff management goodies while they are still available.

HRwisdom

Presentation – What Motivates Employees & What Demotivates Employees

Excellent Presentation On What Motivates Employees & What Demotivates Employees

Today we are sharing an excellent presentation which helps to answer the common management questions of what motivates employees and what demotivates employees. What Motivates Employees & What Demotivates Employees

The speaker, behavioral economist Dan Ariely, briefly outlines a number of experiments that relate to human motivation.

Dan then links them back to the workplace with excellent suggestions for all organisations to consider.

Karl Marx even appears briefly too (well, his philosophy anyway).

While you’re here, don’t forget to check out the current HRwisdom Bonuses only available to readers of the HRwisdom Blog.

Let’s watch . . .

What Motivates Employees & What Demotivates Employees

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