In our earlier post (Employee Turnover – Time To Take It More Seriously?), we looked at some crucial reasons on why you should make retention a priority even in the time of economic downturn and hopefully, you are convinced by now.
In today’s post, HRwisdom goes a step further and shares with you a few employee turnover practical tips we found offered by Laura Kerekes to help with your employee retention.
Things You Can Do To Help Keep Your Best Employees
The following are two management practices that Laura suggests you follow to help retain key staff.
1. Be clear about your expectations and policies – then follow them. Inconsistency is a killer for employee satisfaction. Poor management practices like unclear rules and expectations and inconsistent application of established rules and policies have huge negative impact on employee satisfaction.
Check out the free HRwisdom Employee Attraction and Retention Guide.
These inconsistencies and mistakes leave employees with a sense of insecurity and make them wonder if the organisation they work at has a solid foundation. Also, on a side note, inconsistency is one of the various reasons why employees join or actively petition to form a union.
2. Communicate and show respect. Clear and open communication between management and staff is always the key strategy to retain your staff. Keep your employees informed about what is going on with business. You also need to actively seek their input and provide channels where they can voice their opinions.
There are new web survey sites and apps appearing all the time that can make it easy for you to get staff input and involvement into decision making. For instance, check out Vetter.
Showing respect to your staff is another key strategy. Avoid gossiping at all times (it’s ok – having discussions with other managers to improve a subordinate’s performance is not gossip). Nothing erodes trust and respect more than talking about someone behind their back. Your credibility as a leader vanishes when you talk about an employee’s faults openly with another person – your listener may wonder what you’re busy saying about them behind their back when they’re out of the room.
In contrast, a great way to show your respect to your staff is to follow up on their complaints, questions and concerns with genuine care. Don’t ignore them or treat their concerns as irrelevant.
Making an effort will definitely be noticed and appreciated.
The tips offer here make good business sense. By applying them in your business, you will surely begin making your organisation a great place to work where your best team members won’t want to leave.
To find out other retention tips, Laura’s full article here.
Free Employee Attraction and Retention Guide
While you’re here, feel free to check out the free HRwisdom Employee Attraction and Retention Guide – it is an excellent resource for any business.
In the comprehensive free guide, top management practitioners offer you their best employee attraction & retention advice.
Click here to download the Employee Attraction and Retention Guide.